What our Customers say...


All the staff I had contact with were polite, courteous and professional.

When the disaster was discovered, it took SERVPRO only 1 hour to get to the property!

Bill was in good communication during the process and set a realistic time frame for the mitigation.

I am most impressed with this franchise's prompt, professional, comprehensive performance and communication.

The team was very professional, well educated and helpful. They gave me great tips.

They worked in a bad environment and didn't complain. They deserve a bonus!

Bill and his team were very professional and timely. Great job and well done!

Fantastic! You guys are great! Super service!

It's hard to imagine how our service experience could have been improved!

They were polite, professional, informative and hard working. I have no complaints!

I'll let USAA know of you folks! I'm so pleased with all this great team did - top job! Would happily recommend! Crystal and Donnie are the best!

Thank you - keep up the good work.

Bill Thank You for all you did in this process. I found you and your staff helpful and supportive.

I appreciated the hands on involvement of Bill.

Thank you all for your prompt service and responses! You made this difficult situation much more tolerable. 

Very quick response when called - thank you!!

Excellent and timely work.

Thank you for a great job and quick turn around!

They did an excellent job.

The whole team, and especially Crystal was exceptional! Thank you all!

I am very satisfied. Thank you!

They were great. We are very satisfied with the team and their work.

You guys are 10's all the way. Great work, great service!

Thank you so much for your response to my situation. You and your team helped make an extremely difficult and challenging situation better. I can't imaging what things would be like without your expert help.

SERVPRO employees, beginning with JoAnn who answered the phone, were very helpful and understanding through the process.

Thanks for the quick response for our emergency.

I would recommend to any friends to use SERVPRO.

Awesome job! Kind & helpful, Thank you!

Great job on not a fun project!

I am so grateful for David & Bill's help in scheduling us so quickly. Thank you, Thank you.

Great crew. Excellent work.

All office & field staff were excellent both in person and over the phone. Job well done, Happy Camper!

They were very nice - would recommend, they are hard workers.

Very happy

Quick response the night of the incident and great follow up during the drying process.  Thank you.

Thank you Pat for all of your attention to detail!

Great staff, very helpful!!

It seems to me that Ryan did a great job overall! These were carpets that had long-standing stains.  I didn't think anyone could get them out.

Thank you for the immediate response, both in person & office to meet our needs.

I am so pleased by the professionalism and helpfulness of Greg & Tyler. So important at stressful situations in one's home.

Keep up the great work!!

This company was great! I was so upset & confused about what to do. They explained everything clearly and were so helpful and supportive.

Staff is expedient and prepared!

We get consistent, courteous, professional service from SERVPRO!

Fine Job.

The on-site personnel were courteous and thoughtful. Treated our home respectfully. They fully explained the process and made sure we were comfortable and understood what was going on. They were very thorough.  

They did a great job and I am recommending to everyone!

I am very happy with the work completed at my home and will recommend them to everyone.

I was well informed, am very satisfied with the job of cleaning up the water and with the personnel who worked in my home, very professional.

Made my carpets look like new!

They were prompt, very thorough and all in all were very professional.

Dear Pat and SERVPRO team,Thank you for your hard work and expertise in repairing our house.

Thank you Bill Frysinger & Team !

Bill and his crew responded immediately and over the months of "deconstruction" became respected professionals and friends.

The team that arrived to do the work was above and beyond our expectations. They explained what they were doing. They were most respectful of our property, they wore shoes covers, placed barriers to protect the walls from their equipment, and they were efficient. They did an incredible job. Most impressive!

We wouldn’t hesitate calling them again definitely would recommend them to anyone. They get the job done beyond all expectations.

We are very particular that our home is 100% clean. So, when we moved into a new home we were told SEVRPRO in Belfast would be the best company for a thorough overall cleaning. Our first contact with the company was Pat and she was most reassuring. She was knowledgeable and patient while explaining all the options available to us. They could do it all, even things I hadn’t considered like cleaning the walls and ceilings.

Incredible, Knowledgeable and Friendly staff. Thank you X10! Can't thank you enough! A better representative for the chamber of commerce couldn't be had.

Everyone was friendly and seemed quiet. Got right to the job and kept working steady . Very upbeat folks.

Very polite, Hard working team. Minimal chatter Maximum work!

Very happy with the work. they look like new carpets! Very polite too.

Good Job

The customer service was excellent and the work was done expertly with a high degree of professionalism.

No recommendations needed - Service was excellent. Staff was very respectful and professional; we would use SERVPRO again and recommend to our friends and family.

They were prompt, professional and courteous. I'm really glad I called for help with drying out home. Nice Team.

I wanted to thank you for a fine job over on [name redacted] in Deer Isle. I think your bill was right on the money which I don't often see these days and staff that met me onsite were very professional and personable. It is a fresh breath of air to see a bill that matches the work that needs to be done on the job. Keep up the good work.

The services provided exceeded my expectations. Restoration was accomplished with minimal disruption or additional mess.

Alex went above and beyond to clean my chair and sofa. I decided to add a loveseat and 4 chair cushions next week! Excellent Service!

Very impressed with the promptness, professionalism and courtesy that the team demonstrated. They made a difficult situation much more bearable. THANK YOU!

We couldn't be happier with the service. Bill made a stressful situation easier. My sister and I are grateful!

You were wonderful. We so appreciate all you did. Thank you so much.

Hope to never need to call upon your services again.... with that said, you would be the first person I would call for H20 damages. And I would feel 100% confident in referring you to friends and family!! :-)

Thank you for meeting with us to evaluate our "mold issues." It was refreshing to have input from someone who focused on our concerns, not simply selling their services. If the need arises, be assured that SERVPRO will be the firm we will call.

They went above and beyond helpful. This is a caring and conscientious group of individuals. I have already hired them for other projects.

All involved were quick, responsive, and thorough. Outstanding crew. The estimator and crew were superb! They completed the task as described with minimal interruption. Great organization.

Extremely professional staff, great job - oh my god - my parents carpet came clean!! This is the second job they have handled for us - have already recommended them to others - thanks for everything.

Mr. Frysinger was very professional and kept me informed. I was very comfortable dealing with him for a mold problem at my summer home 300 miles away (Thanks Bill).